Tel: 00 33 (0) 6 73 79 76 79
Tel: 00 33 (0) 6 14 36 75 65
Email : marion.edwards@neuf.fr
Website: www.affinity-
Affinity Villas
Security Deposit - As part of the conditions of your reservation we need to hold a Security Deposit on behalf of the owner to protect against any unforeseen damages or breakages during your stay. You will be advised of the amount when we confirm your holiday. We understand that it is not always convenient to arrive with large amounts of cash in Euros only to have the amount returned to you at the end of your holiday - so we have arranged a more suitable way for you to pay this Deposit. We ask you to transfer the relevant sum into a UK Bank account in Sterling at the same time as your final balance for your holiday is due. If the Deposit has not been received by your day of arrival then we will insist on the Euro equivalent on arrival or you may risk a delay in entry of the property until it has been paid. Once your holiday is over we will advise you if there are any deductions to be made either because of damages or breakages or additional charges incurred during your stay. The Deposit will then be transferred back into your bank account. It can occur from time to time that damages may be missed when you check out and in this event we will provide you with photographic verification. In such cases we undertake to advise you immediately on your return home and the appropriate deduction will be made from your deposit and the balance returned to you. As a UK Company we reserve the right to take the appropriate action through the UK Courts for any breakage or damage not paid for at the time of the holiday or that is in excess of the Security Deposit being held on behalf of the owner. Such damage or breakage may include the cost of emptying a Septic Tank in the event of blockage after your stay in the villa - please read the paragraph appertaining to this matter below.
Damages and Breakages - If you inadvertently break or damage anything during your stay you may be held liable for the cost of replacement. Accidents can and do happen so this protects the owners property and of course the need for replacing items for the next guests staying in the property. A full inventory of the property is held by ourselves and any losses or damages will be noticed. So it is in your interests to let us know if you have had any mishaps. In the event of such breakage or damage deduction will be made from your Security Deposit and will be discussed at the time of departure.
Cleaning - We would ask you to clean your property throughout before departing and leave it as you would expect to find it. If the property is left excessively unclean or there is additional work to be done before the following guests arrival, you will be asked to contribute from your Security Deposit the additional hours for a cleaner to carry out this work on your behalf. This will be deducted before the Deposit is refunded to you. You can of course ask us to do your final clean for you. This is not a problem for us but please let us know before your departure so we can arrange the hours for the cleaners. You will be advised of the charge, depending on the size of your property and this will be taken from the Deposit. If you do not wish to clean the property at the end of your stay and have not requested a final clean, then a charge of 40€ will be implemented for the number of hours anticipated by the key holder deemed necessary to return the property to a clean and presentable condition for the incoming client. If you have requested a Final Clean but leave the property in an excessively unclean condition we reserve the right to retain a further supplement to cover the necessary costs in additional cleaning.
Respecting the property - the accommodation you have rented belongs to a private owner. Your property is equipped with an information book which should help you maintain it correctly. I am sure you will appreciate that the owner would be grateful if you would look after their home by:-
- Please do not sit on indoor furniture with wet swim wear or wearing sun creams
- Please do not take indoor furniture outside
- Please do not use your bath and hand towels around the pool area or take them to the beach. If you have forgotten to bring beach towels, please let us know, you may able to hire some, subject to availability.
- Please make sure you use the right products for the washing machine and dishwasher - if in doubt please call us. If you use up a box or bottle of cleaning products please replace them as the previous guests will have done.
- If your holiday home has bottled gas in the kitchen and you run out, there should be spare for your use. If you need help in changing a bottle, please call us. But more importantly if you run out and use the spare - please tell us - so we can replace the bottle for the next time.
- It is quite likely that your property may have a septic tank, not mains drainage. It is exorbitantly expensive to clean out blockages and could result in spoiling your holiday. To avoid blockages - at all costs - please do not put anything down the toilet other than toilet paper and natural waste. Nappies, sanitary towels and tampons should be placed in plastic bags and put into your rubbish sacks. This is imperative and should be strictly complied with. Please also take care not to pour any fat down the kitchen sink, this too can lead to blockages. Our motto is always, if you wouldn’t want your holiday spoilt by a blockage - then don’t affect another persons holiday by causing one! Thank you for your attention to this really important point. We will pursue clients who cause a blockage for the cost of emptying the Tank.
- Barbecues are subject to restrictions during the summer period. Between mid June and mid September it is strictly forbidden to use any mobile, portable or camping barbecue. You may only use a built in brick barbecue. Failure to adhere to this rule may result in prosecution directly to you by the Fire Department
- Rubbish disposa l - large rubbish bins are provided at various points along most lanes and roadways. Please ensure that all your rubbish and waste is bagged and placed in these bins. Bins for bottles, plastics, boxes and cans are available in most of the supermarket car parks or at various local points. Please help the environment by using them where applicable. Please be kind enough to clear your rubbish on the day of your departure .
-
Payment -
Cancellations and charges -
More than 8 weeks prior to arrival -
4-
2-
Less than 2 weeks prior to your arrival date -
Thank you for your reservation. We feel it is only correct that you may have some Booking Conditions in order to avoid any misunderstandings or disputes. That is quite normal even when booking directly with owners or the owners representative.
So we hope the following will help give you some peace of mind.
So we hope the following will help give you some peace of mind.
Some of our properties are available for the Cannes Festival and other Conferences
in the Cannes area. Special Tariffs and terms will apply -